Team Building

For long-term change in the way people do things, training programmes need to engage intellect and emotion. At Synergy International we use the outdoors as a vehicle for learning, where the learning is real. We motivate you to set goals, solve problems, gain trust, build confidence and to give and receive support. We challenge you to go well beyond your perceived boundaries and realise successes both individually and as an integral member of the group.

We create a positive environment in which you can achieve a higher level of personal and interpersonal effectiveness. We deliver a positive impact on your life. You will develop increased skills in teamwork, leadership, communication, relaxation and management of conflict.

We use the beautiful mountains of Wales as our class room. Just four hours from London, Synergy International are developing your people into a cohesive, goal orientated team with effective exercises that will suite your budget.

CUSTOMER SERVICE TRAINING

In order to enjoy internal customer service and repeat business, customer service has to start at the top. Employees need support and leadership. Every management decision makes employees' lives easier or ties their hands. This training programme is for management who want to make money and create a company culture by motivating, training, and enabling their employees to deliver excellent customer service.

There are only two reasons to deliver customer service: repeat business and happiness. Sales turn prospects into new customers. Service turns new customers into repeat customers. Service also makes customers happy! Happy customers are much easier to deal with than irate customers. This training programme is for professionals who want to make a significant contribution to their company's image or bottom line and make their own lives easier.